Accepting Resumes for Future Openings:

Dispatch Coordinator

Location

Columbus, IN

Type

Full Time

This position supports and assists in managing the maintenance department to include Service My Restaurants and Facilities Maintenance and all facets thereof. This candidate will be responsible for managing our commercial real estate and day-to-day service operations. This individual is responsible for tenant account relations for commercial properties, and coordinating resolutions to property specific services and maintenance issues.

The following attributes are desirable for job success: exceptional communication and organizational skills; detail oriented and accurate, especially with numbers; customer service experience; ability to work under pressure; self-motivated and self-directed; ability to assert oneself; exemplary time management skills; ability to work with staff in solving problems and ability to take direction and function as part of a team. We are looking for someone with strong mechanical aptitude, understanding of inventory cycle (FIFO); advanced computer skills, experience in scheduling and workflow, and able to lift 50 pounds unassisted.

Specific Duties

  • Service My Restaurants, LLC -This individual will be responsible for assisting the Director of Maintenance and Development with customer relations, receiving service calls, creating job tickets and assigning work orders, tracking completed jobs, inventory control, parts ordering, invoices customers and accounts payable.
  • Estep & Company Inc.- Assist with the management of lease agreements and renewal terms for Subway and Five Guys restaurants.
  • GSJ Properties, LLC -Assist with the management of tenant lease agreements and terms of the real estate division of Estep & Company, Inc. This individual will assist with tenant relations, including service request to maintenance staff and subcontractors/vendors as required.

General Duties

  • Input service request in to work order system
  • Ensure all stores are listed under correct owner
  • Schedule the correct tech for the work needed, prioritizing work orders
  • Verify all parts used are billed correctly on completed work orders
  • Ensure only SMR techs are billing for time and trip charges
  • Ensure facilities techs bill for parts
  • Look up and order the correct parts needed to complete work orders
  • Input product received in to work order system
  • Coordinate production and ordering of signs, tenant identification, etc
  • Prepare and maintain up to date property and lease files including correspondence and file notes
  • Prepare memos, faxes, email, maintain files, prepare expense reports and other administrative forms, copying and arranging for courier service
  • Maintain tenant contact information, filling and record keeping systems

Financial

  • Verify and apply coding invoices for completed work orders
  • Assist the accounting department with questions related to work orders and other property issues

Other Requirements

  • Full-Time 7 to 4pm
  • Strong working knowledge of MS Word, Microsoft Office, Outlook and Excel, Apple products a plus
  • 3 years of directly relevant commercial real estate property management experience
  • Familiarity with accounting principles and software
  • Effectively prioritize and multi-task
  • Excellent people skills
  • Strong working knowledge of general office equipment
  • Ability to effectively communicate both orally and in writing
  • Dependable and flexible
  • Proactive, initiates follow-through
  • Able to climb and 8 foot ladder
  • Ability to pass a background check and drug screening
  • Valid driver's license
  • Other duties as assigned

Job Type: Full-time

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: estepandcompany.com

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.